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All frequently asked questions


Allergens

What allergens are in your facility?

Maskal Teff has a single processing line dedicated to the production of teff.  

None of the following allergen sources or derivatives are present in or used in the production of any teff products.   

Maskal Teff is free from these allergen sources:  peanut, tree nut, milk, egg, soy, fish, crustacean shellfish, wheat, seeds, sulfites, diacetyl, non-wheat gluten, mollusk, artificial colors, colors, celery, monosodium glutamate (MSG), corn, HVP (hydrolyzed plant/vegetable protein), preservatives, yeast.   

*Each product is produced in accordance with good manufacturing practices and all applicable FDA regulations as amended.  

Is your teff gluten free?

Teff is naturally 100% gluten-free and is processed in a gluten-free facility dedicated to Teff. Each lot is verified to be gluten-free down to 5 ppm or less by a third-party lab. 

*Each product is produced in accordance with good manufacturing practices and all applicable FDA regulations as amended. 

Is there possible gluten contamination during the farming process?

We operate in a teff-only gluten free facility that tests each teff crop for gluten with a third-party lab. Our gluten testing threshold is 5 parts per million (PPM) and we work closely with our farmers to reduce any on-farm contamination risk.


Products

What is the shelf-life of your teff?

24 months (about 2 years) at recommended storage conditions and good sanitary practices. 

What are the recommendations for storing teff?

As with any freshly milled grains, the freshness of the flour decreases soon after milling. We mill our teff fresh, package, and ship right away. To maintain freshness for up to 2 years, we recommend storing your teff flour, or grain, in a cool, dry place. Storing them in the refrigerator, or freezer, if possible.

We do not recommend storing your teff in areas that are known to have rodents, insects, excessive moisture (garage, storage units, etc).  

Do you use pesticides, fungicides, and/or fumigants in any step of the growing and processing of your teff?

Maskal Teff does not allow off label usage of pesticides during the growing process nor does it allow for the usage of pesticides as desiccants, nor desiccants in general, during the harvesting process.  

Pesticides are not used during storage or processing.  

Fungicides and fumigants are also not used at any point while growing, harvesting, storing, or processing. 

Are your teff products Kosher/

Yes, our certification is granted by OK Kosher after thorough inspection and approval of our production processes and ingredients used in the food production. Our certification is done annually.

Are your teff products Non-GMO?

Our products are non-GMO Project Verified. 

“This is an exciting and important day for us. Having the Non-GMO Project Verification validates the great care and effort that we’ve put into producing the best quality teff on the market. It’s an additional way of affirming to our customers the quality and integrity of our Maskal Teff products. We have always believed in integrity of source, supply chain and quality, which is why we have always supplied our own teff seed to our farmers. Having the Non-GMO Project Verification affords our customers the independent confirmation of the integrity of the foods they are eating.”

Wayne Carlson, Founder of The Teff Company
Do you use glyphosate (Round-Up) in the growing or processing of your teff?

We do not use products containing or derived from glyphosate in the growing or processing of any of our products. 

Round-Up kills teff.

What ingredients are in your teff product?

Our products are 100% whole grain teff.  

There are no additives or preservatives used at any time in the growing or milling of teff.  

What types/amount of fertilizers are used on the fields when growing your teff?

Fertilizers used by our farmers vary based on a variety of factors including soil composition, crop rotation, and other practices such as cover cropping.

Standard fertilizers are applied, such as: nitrogen, phosphorus, potassium, and small amounts of micronutrients.

Teff typically requires less fertilizer than common commodity crops.

What crops are also grown in the same fields/farms that teff is grown?

Our farmers grow a variety of crops including but not limited to: Potatoes, alfalfa, wheat, barley, beets, onions, beans, and corn.

Is your teff herbicide/pesticide free?

Rather than utilizing pesticides to control for insects, an integrated pest management program is used. Currently, some of our conventionally grown teff is sprayed in the early weeks of growth with an herbicide to facilitate control of weeds. Additionally, our contract with farmers specifically prohibits the use of desiccants (e.g. Roundup/glyphosate) for drying the crop down.

What is the difference between brown and ivory teff?

The only difference between brown and ivory teff is their flavor profile. Brown has a more nutty flavor. Ivory has a sweet, mild flavor.

Both ivory and brown teff are whole grain and remain whole grains throughout the milling process.

NEITHER ivory nor brown is refined.


Purchasing

How do I purchase your teff?

ou may purchase teff flour or grain on our Products page. 

To purchase more than 8 x 25 lbs bags of teff please call our office at 1-888-822-2221. Alternatively, you may send an email to questions@teffco.com. Please include the amount of teff you are interested in purchasing and your shipping address. 


Shipping & Handling

Do you ship outside the United States?

We can ship to most places outside the United States. However, the cost of shipping can be quite expensive. If you’d like more information or a quote, please e-mail us at questions@teffco.com. Please include the amount of teff you are interested in purchasing and your shipping address/zip code. 


Website Orders

How do I cancel my web order?

At this time, to cancel your web order, please respond to your e-mail confirmation you received letting us know and please provide a reason if possible. You may find the confirmation e-mail in your junk/spam folder. 

If you can’t find your confirmation e-mail, please send a message to orders@teffco.com as soon as possible.  

If you contact us AFTER your order has shipped, we will not be able to provide a cancellation. 

Organic Teff

What is organic teff?

Our organic teff is certified organic by the standards of the State of California and the State of Idaho. Practically speaking, this certification means that the teff is grown on certified organic land. At no time are certain agricultural chemicals or fertilizers allowed on this land, including but not limited to the time the teff is grown. There are crop applications that are allowed under the organic certification. One example is that fields may be fertilized using manure.

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